Our office is your office.
Our team is your team.
Our expertise is your expertise.
From sourcing to shipping and everything in-between, we can help you at any stage of your business journey.
INTELLECTUAL PROPERTY & CONTRACTS
Protect your product, payments & intellectual property with the proper paperwork
Without proper paperwork, your supplier can refuse quality inspections, steal your designs, and sell knock-off versions of your product. It’s scary. It’s true. And it happens.
Let us handle your purchase orders, contracts, NDAs, patents, and trademark applications, so that you can protect your assets.
COMMUNICATION
Get suppliers to pay attention
You’ve sent out emails, inquiries, and RFQs. It’s been weeks, and still no response. But when you work with a professional office, suppliers pay attention. Just by CCing us on your emails, your factory will respond and react much faster.
SUPPLIERS & SOURCING
Uncover the red flags, the hidden problems & the almost disasters before they strike
“Is this supplier legit? Or a scam?” – You
Never enter a supplier relationship without doing your due diligence. We vet your suppliers with a thorough background check, phone interviews, and more.
We give you the confidence to move forward with negotiations or the recommendation to find a better supplier.
SAMPLE CONCIERGE
Send your samples straight to our office to save weeks and fees
Shipping tens of sample batches to your warehouse is expensive and could take months.
Instead, send your samples to us. We’ll review them with you via video call, forward the ones you want to you, and return the ones you don’t want to the factories on your behalf.
Sample Concierge can save you potentially thousands in shipping fees and shave months off your ordering cycle.
NEGOTIATION TRAINING
Negotiate with suppliers like a pro
Negotiation skills are critical if you want to get what you wish from Chinese suppliers.
We train you to negotiate better terms. Book a mentoring call with us and get our best simple but effective strategies.
COMPLIANCE & LAB TESTING
Avoid expensive recalls, damaging lawsuits & fake compliance documents
Most Chinese factories aren’t able to comply with Western certification standards. They won’t proactively worry about your compliance. And some won’t even be willing to do any research for you.
Compliance isn’t your factory’s responsibility. It’s yours.
We help you work together with your factory to take control of your global compliance. We’re here to protect you against expensive recalls, damaging lawsuits, and fake compliance documents.
QUALITY CONTROL
Get predictable quality, minimal disputes & no surprises
We protect you against getting damaged or disappointing products with a comprehensive, detailed, and documented quality control process.
From the purchase order, OrderBOM, and quality plan checklist, to factory audits, pre-shipment final inspections, and loading container checks. Our process is designed to give you predictable quality that always meets your expectations.
TRADE SHOWS
Boost your confidence & buyer status with our support during China trade shows
In this business, trade shows are where the magic happens. But for a new buyer, trade shows can be hide-in-your-hotel-room-level overwhelming.
You’re not alone anymore. We support you at every step during the show with translation, on-the-spot advice, taking minutes, arranging meetings, and collecting details on samples and prices.
With your “assistant” at your side, you’ll look like a professional buyer and suppliers will take you more seriously.
Reduce 90% of quality problems with a GlobalTQM OrderBOM™
... and set yourself up for a smooth, stress-free final inspection. Get StartedSimple, transparent pricing
It doesn’t matter if you’re starting up, growing bigger, or aiming for world domination. We can help you at any stage of growth.
PAY AS YOU GO
Starting at $99Perfect for startups & small-scale operations
No contracts
Account manager
Access to meeting rooms & showrooms
Ongoing support & advice
MONTHLY RETAINER
+ % of your purchase price- Perfect for SMEs & medium-scale operations
- Includes all services listed in your SLA (3rd party fees excluded)
- Account manager
- Access to meeting rooms & showrooms
- On-demand support & advice
% OF TURNOVER
Enterprise clients onlyPerfect for global brands with large-scale operations
Signed service-level agreement per service (excludes 3rd party fees)
Account manager
Access to meeting rooms & showrooms
Ongoing support & advice